Return & Refund Policy

Last Updated: February 26, 2026

 

At Brewed & Hooked, every item is made just for you once your order is placed. Because of this, we do not accept general returns or exchanges.

 

Made-To-Order Policy

All merchandise is print-on-demand and produced specifically for each customer. For that reason:

  • We do not offer refunds for buyer’s remorse.
  • We do not offer size exchanges.
  • We do not accept returns for incorrect ordering.

Please double-check sizing charts and product details before purchasing.

 

Damaged, Defective, or Incorrect Items

We will gladly replace or refund items that:

  • Arrive damaged
  • Arrive defective
  • Are incorrect due to our error

To request a replacement or refund:

  1. Use our Contact Us page within 7 days of delivery
  2. Include your order number
  3. Provide clear photos of the issue


If approved, we will send a replacement at no additional cost or issue a refund.

 

Lost or Delayed Packages

Once an order is shipped, we are not responsible for carrier delays. However, if your package appears lost, please contact us via our Contact Us page, and we will assist you in filing a claim with the carrier.

We appreciate your understanding as a small business offering made-to-order products